Workflows and dialog creation no doubt helped in Dynamics CRM 2011, but with Dynamics CRM 2013 even more is to be had via Actions, Process Flows, and Business Rules. Let's spend this deep dive session discussing how we leverage these new capabilities and go deeper with business process automation in Dynamics CRM 2013.
4x Microsoft MVP, Solution Architect, readiness expert, instructional designer, certified trainer, author, and sought-after speaker in the Microsoft Dynamics CRM community.
